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Salonpiloot
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From StarterWhatsApp from Professional

Fewer no-shows. Without you having to call.

Salonpiloot automatically sends your clients a reminder by email, text message or WhatsApp, 1 to 48 hours ahead. Want more certainty? Ask for a deposit via iDEAL per treatment. By default your client simply pays in the salon. For hair salons, barbers and beauty salons.

Try free for 14 days
  • 14 days free
  • Monthly plan: cancel any month

No messages between 21:00 and 08:00.

How it works

  1. Choose your channels and the moment

    You switch email, text messages and WhatsApp on or off per channel. One reminder, 1 to 48 hours ahead, for all your treatments.

  2. Salonpiloot fills in the text

    The texts are fixed and short, with your salon's name. Salonpiloot fills in the name, day, time and treatment.

  3. Salonpiloot sends it automatically

    Only through channels your client consented to, and never between 21:00 and 08:00.

What reminders do

  • Email, text messages and WhatsApp

    You switch each channel on separately. Email and text messages in every plan, WhatsApp from Professional. During your trial reminders go by email; text messages and WhatsApp switch on once your subscription runs.

  • One moment, your choice

    One reminder, 1 to 48 hours ahead, for all your treatments.

  • Only to clients with consent

    Reminders only go through channels your client consented to. Without consent, Salonpiloot skips that channel, and doesn't quietly pick another one.

  • Never at night

    No messages between 21:00 and 08:00. If the moment falls inside that window, the reminder moves.

  • Track no-shows

    Mark an appointment as a No-show. On the client profile you see how often someone didn't turn up.

  • Deposit via iDEAL

    Ask for a deposit per treatment when clients book online, through your own Mollie account. It's off by default.

For hair salons, barbers and beauty salons

  • Hair salons

    A reminder 48 hours ahead gives you time to fill an empty slot.

  • Barbers

    A short reminder just before the appointment, for a day full of short appointments.

  • Beauty salons

    A deposit for long treatments such as lash extensions, only if you want one.

A deposit, only if you want one

By default your client pays in the salon. If you want more certainty for long or expensive treatments, you switch on a deposit via iDEAL per treatment. Try the switch.

  • Women's cut

    45 min · €45

    Your client pays in the salon.

  • Balayage

    150 min · €145

    Your client pays in the salon.

  • Fade + beard

    45 min · €37.50

    Your client pays in the salon.

What your client sees before paying

Your client pays in the salon.

Demo: nothing is set up or paid.

You choose until when your client can cancel for free, from 2 to 168 hours ahead or not for free, and whether you keep or refund the deposit when someone cancels later or doesn't turn up.

Deposits run through your own Mollie account. Mollie charges its own rate, Salonpiloot nothing extra.

Good to know

Limits, plan differences and costs, honestly listed.

Text messages per month
Included: 100 in Starter, 250 in Professional, and 600 in Business. View the plans
Trial
During your trial, reminders go by email. Text messages and WhatsApp switch on once your subscription runs.
WhatsApp
WhatsApp reminders from Professional.
Deposit
Off by default. Deposits run through your own Mollie account; Mollie charges its own rate, Salonpiloot nothing extra.
Texts
The texts are fixed and short, with your salon's name.
Not possible yet
A reschedule link, your own texts, a second reminder and timing per channel.

See for yourself

Choose a channel and a moment. You see what your client gets and when.

Demo · Studio Noord (fictional)

Appointment: Women's cut with Ayla, Saturday at 10:30

Channel

Moment

Studio Noord: reminder of your appointment tomorrow at 10:30 (Women's cut with Ayla). Need to change it? Contact the salon.

Sent: Friday at 10:30

Demo: nothing is sent.

Works together with

Questions about reminders

How many text messages are in my plan?
Every Salonpiloot plan includes text messages per month: 100 in Starter, 250 in Professional, and 600 in Business. During your trial reminders only go by email; text messages and WhatsApp switch on once your subscription runs.
Can I change the text?
Not yet. Salonpiloot's texts are fixed and short, with your salon's name. The name, day, time and treatment are filled in automatically.
Can my client reschedule through the reminder?
Not through a link yet. The reminder says your client should contact the salon to reschedule or cancel.
Is a deposit required?
No. By default your client pays in the salon. You only switch on a deposit via iDEAL in Salonpiloot if you want one, and only for the treatments you choose.
Does my client get the deposit back when cancelling?
You decide. In Salonpiloot you choose how many hours ahead your client can cancel for free, from 2 to 168 hours or not for free, and whether you keep or refund the deposit when someone cancels later or doesn't turn up. Your client sees that rule before paying.

Ready to switch?

Move your clients over, pick your website and switch on online booking today.

Try free for 14 days
  • 14 days free
  • Monthly plan: cancel any month